Carilion Clinic: CARILION CLINIC HOSPITALS RECEIVE “CONSUMER CHOICE” AWARD

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Wednesday, February 18, 2009

CARILION CLINIC HOSPITALS RECEIVE “CONSUMER CHOICE” AWARD


Carilion Roanoke Memorial and Community Hospitals ranked “most- preferred” in the Roanoke Valley by health care consumers

Carilion Clinic’s Roanoke Hospitals earned the National Research Corporation’s 2008/2009 Consumer Choice Award, recognizing them among the top hospitals in the country. The award is base on a national NRC survey of more than 200,000 households. Health care consumers were asked to rate the quality and image of their local hospitals. Of the 3200 hospitals named by consumers, Carilion’s Roanoke hospitals were among 239 that received NRC’s Consumer Choice Award for ranking highest in their market.

“We are honored to receive this award, because it ultimately comes from the patients we serve,” said Carilion Clinic President and CEO Edward G. Murphy, MD. “It also honors the Carilion employees who are dedicated to raising the bar on quality, service and efficiency. "

"Consumers continue to be empowered to make decisions for themselves and their families when selecting their health care facilities and services," says Ginny Martin, President of NRC’s Healthcare Market Guide Division. "As care options multiply and consumer perception of quality grows in importance, dedication to providing a high level of quality health care becomes essential for hospitals. These Consumer Choice award winners exemplify the dedication it takes to provide quality health care to their communities, and we are please to honor them through the eyes of their patients."
More information about the Consumer Choice Award, including a list of 2008/2009 recipients, is available on the web at hcmg.nationalresearch.com